Privacy Policy
Your Consent
By using our web site, you consent to the collection and use of your personal information by StarLyte Sound as outlined in this Privacy Policy.
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
Website Hosting Platform
Our web host. provides us with the platform to sell our products and services to you. Your data is stored through our hosting platform's data storage, databases and the general hosting platform application. They store your data on a secure server behind a firewall. Our web host collects personal data when you visit this website, including:
Information about your browser, network and device
Web pages you visited prior to coming to this website
Web pages you view while on this website
Your IP address
Our web host needs the data to run this website, and to protect and improve its platform and services. Our web host analyzes the data in a de-personalized form.
For more insight, you may also want to read Squarespace’s Terms of Service or Privacy Statement.
Analytics
This website collects personal data to power our site analytics, including:
Information about your browser, network, and device
Web pages you visited prior to coming to this website
Your IP address
This information may also include details about your use of this website, including:
Clicks
Internal links
Pages visited
Scrolling
Searches
Timestamps
We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.
Customer Accounts
If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service. This information may include your:
Billing and shipping address(es)
Details about your orders (for example, your shirt size)
Email address
Name
Phone number
We share this information with our website hosting provider, so they can provide website services to us.
Subscriptions and Member Areas
When you subscribe and purchase a membership on this website, we collect personal information from you to enable your member areas access. We may collect information like your:
Billing and shipping address
Details relating to your subscription
Email address
Name
Phone number
We share this information with our website hosting provider, so that they can provide exclusive member area hosting services to us.
As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.
Order and Account Emails
We may email you with messages about your order or account activity. For example, we may email you to tell you that:
You’ve created a customer account
Your customer account password has been reset or updated
You’ve made a purchase
Your order has shipped
It’s not possible to unsubscribe from these messages. We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.
Abandoned Cart Emails
You may receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:
You enter your email address at checkout, or are logged into your customer account.
You add a product which is in stock to your shopping cart.
You close your browser or leave this website without completing your purchase.
You can unsubscribe from these messages at the bottom of the email. The email will link back to this website, where you can pick up where you left off and complete your purchase.
Marketing Emails
We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.
Stripe
If you choose a direct payment gateway to complete your purchase, then Stripe stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Stripe’s Terms of Service or Privacy Statement.
PayPal
We may also use PayPal to receive payments for some of our products or services.
For more insight, you may also want to read PayPal’s Terms of Service or Privacy Statement.
Cookies
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, click here.
These functional and required cookies are always used, which allow our hosting platform, to securely serve this website to you.
These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.
What information do we collect?
StarLyte Sound collects information in several ways from different parts of our Web site. We may ask for your name, e-mail address, zip code, and country.
In addition to the former information, we may ask you for personal information at other times, including (but not limited to) when you make a purchase through our online store, when you enter promotions or contests and when you respond to a survey. For example, when you make a purchase through our online store, we collect several items of personal information, including your billing and shipping address, telephone number, credit card information, and any other information necessary to complete the transaction. For your security, we never store credit card information on our servers. We transmit credit card information directly to the third party credit card processor through secure connections.
What information do parties other than StarLyte Sound collect?
Some advertisers or Web sites that have links on our site may collect personally identifiable information about you when you click those links. StarLyte Sound does not control the collection or use of such information, and the practices of those advertisers and web sites are not covered by this Privacy Policy. In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
What do we do with the information we collect?
StarLyte Sound's primary goal in collecting personal information is to provide you, the user, with a customized experience on our Web site. The information we collect may be used to provide such capabilities as personalization services, interactive communications, online shopping, and personalized communication between you and the artists you prefer. We may also use the information to estimate the size of our audience and measure certain traffic patterns, to track the progress and number of entries in our promotions and contests, to track visits to and business conducted at our online store, to notify our visitors about updates to our web site, to contact you for marketing purposes, to contact you on behalf of certain artists and other third parties and deliver targeted advertisements that may be of interest to you. We may occasionally contact you with information regarding special events at StarLyte Sound.
In addition, if we feel that a user abuses the StarLyte Sound site in any way, we reserve the right to share certain information with third parties. Abuses include (but are not limited to) possible copyright infringement, possible libel and slander, possible credit card fraud.
With whom do we share your information and for what purpose?
StarLyte Sound does not sell, rent, or trade your personal information with others. However, when one or more of our business partners co-sponsor a service, promotion and/or contest, we may share some or all of the information collected in connection with such service, promotion or contest with the co-sponsor(s). If you do not want your information to be shared, you will be able to choose not to allow the transfer by not using or signing up for that particular service, promotion or contest.
In addition, when you make a purchase through our online store, or sign up to receive promotional items from us, we may share some of your personal information with third parties helping us to complete your transaction or send you the items you signed up to receive. When we share your information with such third parties, we will work to ensure that only the information necessary to complete your transaction is disclosed.
Changes to our Privacy Policy
From time to time, we may change our Privacy Policy. We will post those changes on this page so that our customers will always be aware of what information we collect, how we use it, and under what circumstances we share the information with others.